The Nursery Register

Features › All features › Private parent feedback

Mothership feature

Honest feedback from parents. Private, never public.

Parents tell you how you're doing, privately, so you can keep improving. Only you see it. It never appears on the website, and there are no star ratings.

4of 5
steps happen automaticallyOnly one step needs a person.
How it works

Step by step

Green steps happen on their own. Terracotta steps are the only ones that need a person, usually one click.

Automatic You
  1. 1
    AutomaticFeedback form on your page

    Always there for parents, any time of year.

  2. 2
    AutomaticParent writes privately

    What is going well, and what could be even better.

  3. 3
    AutomaticSent straight to you

    Only your nursery sees it.

  4. 4
    AutomaticNever published

    No public reviews, no star ratings, nothing on the website.

  5. 5
    YouYou read and reply if you wish

    Thank them, or put things right.

  6. Honest feedback that helps you improve
In detail

What happens

  1. Every nursery page on The Nursery Register has a private feedback form. Parents can use it any time.

  2. It asks a simple, kind question: what is going well, and what could be even better?

  3. The feedback goes straight to your nursery. Only you see it. It never appears on the website.

  4. There are no star ratings and no public reviews on The Nursery Register, ever. Public scores can be gamed. Private feedback helps you improve.

The benefit to your nursery

What you get

Honest, kind feedback

Parents can say what they really think, without it being public.

No public scores

Nothing that can be gamed, and nothing to worry about.

Keep improving

Small problems reach you early, while they are easy to fix.

You stay in control

What you still decide

The system does the running around. The decisions that matter stay with you.

  • Whether and how to reply.
  • What, if anything, to change.
Questions

Good to know

Can other parents see the feedback?

No. Only your nursery sees it. It never appears on the website.

Are there star ratings?

No. There are no star ratings and no public reviews.

Can I reply to the parent?

Yes, the feedback comes to you with their contact details, so you can reply directly.

Works well with

Related features

New enquiries, answered in seconds

Instant replies, show-rounds booked, reminders and follow-ups, all automatic.

5 of 7 steps automaticSee how it works Welcome packs

We create your welcome pack, then it goes to every enquiry and new family.

4 of 6 steps automaticSee how it works Places-to-fill alerts

One click tells parents nearby you have room for under-2s, 2–3s or 3–5s.

4 of 6 steps automaticSee how it works

Let the admin run itself.

Start with your nursery's page on The Nursery Register, then add the tools you want.

Claim your nurserySee all features