Features › All features › New enquiries, answered in seconds
Every enquiry answered in seconds. Every family followed up.
Enquiries from your website, Facebook and The Nursery Register land in one place, are answered instantly, and are followed up until the family books or says no.
Step by step
Green steps happen on their own. Terracotta steps are the only ones that need a person, usually one click.
- 1AutomaticParent enquires
From your website, Facebook or The Nursery Register.
- 2AutomaticInstant reply
A friendly answer with your welcome pack and a link to book a visit.
- 3AutomaticShow-round booked
Parents pick a time that suits you.
- 4AutomaticReminder sent
The day before, so fewer no-shows.
- 5YouYou meet the family
The part that needs you.
- 6AutomaticFollow-ups
Polite follow-ups on set days, then onto your waiting list.
- 7YouBecomes a family
One click starts the new family sign-up.
- No enquiry lost, every family followed up
What happens
Enquiries arrive from your own website, from Facebook and from The Nursery Register. They all land in one place, so nothing gets lost in an inbox.
Each family gets a friendly reply in seconds, with your welcome pack and a link to book a visit. They choose a time from the slots you have set, and get a reminder the day before.
You meet the family and show them round. That's the part that needs you.
Afterwards, polite follow-ups go out on set days. If the family isn't ready yet, they go onto your waiting list. When they say yes, one click starts the new family sign-up.
Prefer a person to reply? We can also answer your enquiries for you and book the visit, so you just meet the family.
What you get
Parents hear back in seconds, often while they are still choosing.
Reminders the day before every visit.
Follow-ups and the waiting list run themselves.
No more answering the same questions every day.
What you still decide
The system does the running around. The decisions that matter stay with you.
- Which times you are free for show-rounds.
- Who to offer a place to.
- What your welcome reply says. You approve it once.
Good to know
Where do enquiries come from?
Your website, Facebook and The Nursery Register, all in one place.
Can parents book a visit themselves?
Yes, at the times you choose. Blocked days stay blocked.
What if a family isn't ready yet?
They get polite follow-ups, then go onto your waiting list.
Related features
Forms, contracts, funding checks and settling-in, done online before the first day.
6 of 7 steps automaticSee how it works Rota, calendar, show-rounds, holiday and absenceRota checked against ratios, holiday cover checked, show-rounds in your diary.
6 of 8 steps automaticSee how it works Welcome packsWe create your welcome pack, then it goes to every enquiry and new family.
4 of 6 steps automaticSee how it worksLet the admin run itself.
Start with your nursery's page on The Nursery Register, then add the tools you want.